Terms of use – Sunnybank Star Hotel

Terms of use Booking Terms and Conditions

A valid credit card must be provided at time of booking. First Night payment for accommodation will be made at the time of booking, however may be refunded if cancelled in-line with our cancellation policy. We accept all Credit Cards: 1.5% Surcharge applies to Master, Visa and Union pay. 2.0% Surcharge applies to American Express, Diners & JCB. Check-in Requirement:

• Valid Photo ID

• Pre-Authorization on Credit Card

Property Cancellation Policy

Bookings made via www.sunnybankstarhotel.com.au are able to be changed or cancelled up until 2:00pm, 24hours prior to the day of arrival day, without penalty (unless specifically noted in the room description selected). Changes or cancellations made after this time, will forfeit the first night charge.

Trademark Policy 

Any rights not expressly granted herein are reserved.All content included on this site, such as text, graphics, logos, button icons, images, audio/video clips, digital downloads, data compilations, and software, is the property of Sunnybank Star Hotel & Apartments and protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of Sunnybank Star Hotel & Apartments and protected by Australian and International copyright laws. All software used on this site is the property of Sunnybank Star Hotel & Apartments and protected by Australian and International copyright laws.

License and Site Access

Sunnybank Star Hotel & Apartments grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Sunnybank Star Hotel & Apartments. This license does not include any resale or commercial use of this site or its contents; any collection and use of any hotel listings, descriptions, or prices; any derivative use of this site or its contents; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Sunnybank Star Hotel & Apartments. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Sunnybank Star Hotel & Apartments and our affiliates without express written consent. Any unauthorized use terminates the permission or license granted by Sunnybank Star Hotel & Apartments. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Sunnybank Star Hotel & Apartments so long as the link does not portray Sunnybank Star Hotel & Apartments, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. Any rights not expressly granted herein are reserved.

Copyright Complaints

Sunnybank Star Hotel & Apartments and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please follow our Notice and Procedure for making claims of copyright infringement.

Notice and Procedure for Making Claims of Copyright Infringement

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Sunnybank Star Hotel & Apartments copyright agent the written information specified below. Please note that this procedure is exclusively for notifying Sunnybank Star Hotel & Apartments and its affiliates that your copyrighted material has been infringed.

Service Provider(s): Sunnybank Star Hotel & Apartments and (any others)
Name of Agent Designated to Receive Notification of Claimed Infringement: Manager
Full Address of Designated Agent of Which Notification Should be Sent: 223 Padstow Road, Eight Mile Plains, Queensland 4113 AUSTRALIA
Telephone Number of Designated Agent: +61 (0)7 3341 7488

To be effective, the Notification must include the following:

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; 2. Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; 3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material; 4. Information reasonably sufficient to permit the service provider to contact the Complaining Party, such as an address, telephone number, and if available, an electronic mail address at which the complaining party may be contacted; 5. A statement that the Complaining Party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and 6. A statement that the information in the notification is accurate, and under penalty of perjury, that the Complaining Party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Upon receipt of the written Notification containing the information as outlined in 1 through 6 above:

1. Service Provider shall remove or disable access to the material that is alleged to be infringing; 2. Service Provider shall forward the written notification to such alleged infringer (“Subscriber”); 3. Service Provider shall take reasonable steps to promptly notify the Subscriber that it has removed or disabled access to the material.

Counter Notification

To be effective, a Counter Notification must be a written communication provided to the Service Provider’s Designated Agent that includes substantially the following:

1. A physical or electronic signature of the Subscriber; 2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled; 3. A statement under penalty of perjury that the Subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; 4. The Subscriber’s name, address, and telephone number, and a statement that the Subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the Subscriber’s address is outside of the United States, for any judicial district in which the Service Provider may be found, and that the Subscriber will accept service of process from the person who provided notification or an agent of such person

Upon receipt of a Counter Notification containing the information as outlined in 1 through 4 above:

1. Service Provider shall promptly provide the Complaining Party with a copy of the Counter Notification; 2. Service Provider shall inform the Complaining Party that it will replace the removed material or cease disabling access to it within ten (10) business days; 3. Service Provider shall replace the removed material or cease disabling access to the material within ten (10) to fourteen (14) business days following receipt of the Counter Notification, provided Service Provider’s Designated Agent has not received notice from the Complaining Party that an action has been filed seeking a court order to restrain Subscriber from engaging in infringing activity relating to the material on Service Provider’s network or system.

Links to Third Party Sites

The sunnybankstarhotel.com site may contain links to sites owned or operated by parties other than Sunnybank Star Hotel & Apartments. Such links are provided for your convenience only. Sunnybank Star Hotel & Apartments does not control, and is not responsible for, the content or privacy policies on, or the security of, such sites. Without limiting the foregoing, Sunnybank Star Hotel & Apartments specifically disclaims any responsibility if such sites: infringe any third party’s intellectual property rights; are inaccurate, incomplete or misleading; are not merchantable or fit for a particular purpose; do not provide adequate security and privacy; contain viruses or other items of a destructive nature; or are libellous or defamatory.

Neither does Sunnybank Star Hotel & Apartments endorse the content, or any products or services available, on such sites. If you establish a link to such sites, you do so at your own risk and without the permission of Sunnybank Star Hotel & Apartments.